You can request deletion of your Arkive account and all associated data at any time. This page explains how to request deletion and what data is removed.
You can delete your account directly from within the Arkive app:
Open the Arkive app on your device.
Tap the cloud icon or go to the Account page.
Scroll down and tap Sign Out. This removes all local data from your device.
To permanently delete your account and all cloud data, send an email to johnamaree@gmail.com with the subject line Delete My Account and include the email address associated with your account.
We will permanently delete your account and all associated data within 30 days of receiving your request and send you a confirmation email.
When your account is deleted, the following data is permanently removed:
After deletion the following may be retained temporarily:
⚠️ Account deletion is permanent and cannot be undone. All your animal health records will be permanently deleted and cannot be recovered. We recommend exporting PDF reports for any animals you want to keep records of before requesting deletion.
If you have any questions about account deletion or your data, contact us at:
johnamaree@gmail.com